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1. LCRO 211/2018 AB v CD (3 July 2019) [pdf, 256 KB]

   ...invoice, the assessor considered that the time taken to complete the tasks delegated to her by Mr CD “might be on the upper end of the scale”. She observed it was “difficult to make informed comments” about Ms OP’s 5 December 2016 invoice. Response [37] Mr CD responded to Ms AB’s complaint on 31 March 2018 in his email to the Lawyers Complaints Service. [38] He explained that the attendances which related to each of his invoices were “particularised” in the na...

2. [2019] NZEmpC 190 Maddigan v Director-General of Conservation [pdf, 304 KB]

   ...first time that Mr Maddigan had lost his licence because of an accumulation of demerit points, having previously done so in late 2009. The letter concluded with an invitation to a meeting on 27 October 2016 to enable Mr Maddigan to provide a response. Mr Maddigan was invited to bring a lawyer or union representative to the meeting. The letter advised that dismissal was a possible outcome. [6] The meeting occurred as scheduled on 27 October 2016. Mr Maddigan attended the meeti...

3. Marshall v Ratu - Whangape Lot 65B Sec 2A Block (2021) 227 Waikato Maniapoto MB 148 (227 WMN 148) [pdf, 400 KB]

   ...consensus on the Marshall’s proposal. [7] The Whangape Lot 65B Sec 2A Trust was formed by order of the Court on 20 October 2015 to manage the block and Hera Potter, Dick Ratu, Hayden Ratu, Thomas Waka and Kimi Ormsby were appointed as the responsible trustees.4 The trustees met with the Marshalls on 6 December 2015 and again on 10 May 2016 to discuss the homestead and plans for the future use of the block. [8] No agreement was reached between the parties and on 24th March 2018...

4. Welcome Guide Information for court and tribunal interpreters v2.pdf [docx, 1.7 MB]

   ...Ministry staff. The purpose of our complaints process is to give people a way to raise dissatisfaction or concern with the quality of interpreting. It provides the Ministry with a robust process to investigate complaints and determine what action or response is needed to maintain and improve the service. The complaint process will follow the principles below: · Fairness: the process is objective, and all complaints are dealt with in an unbiased, fair, and reasonable way · Consistency: deci...

5. [2022] NZEnvC 145 Ngati Tuwharetoa Geothermal Assets Limited v Bay of Plenty Regional Council [pdf, 521 KB]

   ...Runanga o Ngāti Awa (or delegate) that: i. Sets out the nature of the problem that requires a longer contingency discharge and the circumstances that led to the problem occurring (if known); ii. Sets out the options that have been considered in response to the problem highlighted in condition 7.4(a)(i), and explains why a longer contingency discharge is the most appropriate option; iii. Sets out the actions that will be undertaken to prevent the reoccurrence of the problem highlighte...

6. [2022] NZEmpC 151 Kang v Saena Company Ltd [pdf, 378 KB]

   ...Innovation and Employment (MBIE), after receiving advice to do so from a Citizens Advice Bureau with whom he had been in touch. [63] At about 6.00 pm, Mr Hwang called Mr Kang stating that he would like him to attend work the next day. Mr Kang’s response was that he needed some time to think about the circumstances because the dismissal had been a shock to him, and he had panicked. [64] That evening, Mr Hwang sent a text to Mr Kang confirming he had spoken to his wife and tha...

7. Appendix-4_Peter-Kinley_-s87F-Report_Flooding-and-Hydrology_28-April-2023.pdf [pdf, 1 MB]

   ...36. Within the designation, Waka Kotahi has proposed two categories for changes in flood level. These are “upstream of bridges” and “upstream of culverts”. As Waka Kotahi will have control over the land within the designation, it is their responsibility to manage flood effects within the designation. Therefore, I have only considered whether the values are appropriate where the land is accessible by the public. An example of this is where the works cross an existing public r...

8. Cross v Accident Compensation Corporation (Claim for personal injury, revocation of cover) [2024] NZACC 58 [pdf, 277 KB]

   ...abuse, which all are of rather long standing and a degree of resistance to any form of therapy offered. … 4 I think it should be noted that realistically whatever help or therapy is offered to Brian, at best there will only be a partial response and his short term prognosis for any improvement in his general functioning must remain poor. [15] On 23 April 1996, Mr Brown reported that he had ceased working with Mr Cross. His participation in therapy had deteriorated for a numb...

9. Hubert v Accident Compensation Corporation (Revocation of cover) [2024] NZACC 179 (12 November 2024) [pdf, 381 KB]

   ...letter included the original claim form, Dr Kenny’s report, the questionnaires completed in 1997 and two GP letters written in 2002 including Dr Greville’s letter of 24 September 2002. A series of questions were also set out for Dr Gavaghan’s response including whether the original cover decision was correct and whether there was reaggravation of a previous injury or new injury. [21] On 9 December 2002, Dr Gavaghan reported Ms Hubert’s history and examination findings. S...

10. Welcome Guide Information for court and tribunal interpreters v6 [docx, 1.7 MB]

    ...Ministry staff. The purpose of our complaints process is to give people a way to raise dissatisfaction or concern with the quality of interpreting. It provides the Ministry with a robust process to investigate complaints and determine what action or response is needed to maintain and improve the service. The complaint process will follow the principles below: · Fairness: the process is objective, and all complaints are dealt with in an unbiased, fair, and reasonable way · Consistency: deci...