Legal Aid Complaints Management Policy [pdf, 633 KB]
...the file is about must be obtained. In addition, the provider is obligated to respond under their professional obligations without further disclosure. Note: The Ministry may collect or disclose personal information about participants to meet its responsibilities under the Act, associated regulations, or any other relevant statute or court order. There are three different types of authorisations for disclosure of information that may be required from complainants other than legal aid p...