BE v TD Ltd [2023] NZDT 317 (25 July 2023) [pdf, 190 KB]
...its technicians considered that the solution was to replace the steering rack with another secondhand one. An MTA representative confirmed that such a replacement was the appropriate course of action. Having had her request for a refund refused, BE consented to this being done. A replacement rack was fitted, and a wheel alignment was done by D Ltd, a [car make] dealer. BE said that this repair had seemed to make no difference, and the knocking continued. [6] BE claimed that TD Ltd shoul...