OL Ltd v TG [2024] NZDT 312 (23 April 2024) [pdf, 168 KB]
...terms of the contract relating to payment, I do not consider that they can constitute ‘harsh or unconscionable’ terms. Did OL Ltd provide its advocacy services to TG with reasonable care and skill? 10. The Consumer Guarantees Act 1993 (‘CGA’) provides statutory guarantees to consumers, the relevant guarantee in this case being that a supplier will carry out its service with reasonable care and skill (section 28, CGA). 11. In considering whether or not OL Ltd provided it...