Horrell v Banyan Pacific Capital Ltd [2023] NZHRRT 35 [pdf, 361 KB]
...conclusion on the perceived power imbalance between a lay litigant and a lawyer. The High Court upheld the CRT’s finding of unfairness on the basis that taping the conversation represented a breach of professional standards. However, the Court of Appeal disagreed that taping the conversation meant the personal information was collected unfairly. It considered that it must have been anticipated that a record of the conversation would be made and that a recording provided the most accu...