A & T Kaufusi v Tangilanu [2014] NZIACDT 98 (01 October 2014) [pdf, 184 KB]
...client engagement, [2.2] Did not carry out the work she agreed to perform, and [2.3] Failed to refund the fees she had not earned. [3] The Tribunal upheld the complaint on those grounds, finding breaches of the Code of Conduct due to lack of care, diligence, and professionalism (clause 1.1(a) and (b)), and also a breach of clauses 1.5(a)-(d) and 8(d) by failing to commence the professional relationship with a written agreement. Further she was found to have breached clause 3(d) due to...