VH Ltd v KI [2024] NZDT 386 (24 June 2024) [pdf, 97 KB]
...the risk for what happened in this situation and that KI is not liable for the sum he paid to the hacker. Factors I have considered in reaching this decision included the following: a) As a business dealing with the public, VH Ltd has a duty of care to be aware of BEC fraud and to take precautions against it and to warn its customers. This duty arises out of s28 of the Consumer Guarantees Act 1993 (CGA), which states that where services are supplied to a consumer there is a guarantee...