AER & AES v ZVD Ltd & ZVC [2013] NZDT 259 (8 August 2013) [pdf, 70 KB]
...covered at both addresses. Are AER and AES entitled to compensation and if so how much? [17] The Consumer Guarantees Act 1993 applies to the relationship between AER, AES and ZVC. ZVC is required to carry out his service with reasonable care and skill. [18] I find that the incorrect advice given to AER is a breach of the guarantee as to reasonable care and skill. AER was entitled to rely on ZVC’s advice as being accurate, as he is the person familiar with the product....