Lomu v Tangilanu [2014] NZIACDT 42 (31 March 2014) [pdf, 73 KB]
...complaint. The Tribunal has upheld the complaint. The Complaint [4] The Registrar filed a statement of complaint, which identified the factual background as being: [4.1] On 4 January 2011, the Complainant engaged the Adviser to assist with a visa application. She paid a fee of $500. [4.2] There was no written agreement for the provision of immigration services. [5] The statement of complaint identifies the potential grounds for upholding the complaint, with particulars. The key el...