[2015] NZSAAA 02, (30 January 2015) [pdf, 37 KB]
...records show that in May she was told on four occasions that she needed to supply verified evidence of her mother’s income before her application could be progressed – twice during phone conversations and twice by mail. She was warned that this information needed to be received by the end of November (ie before the end of her course) “or we 2 won’t be able to process your application, and your Student Allowance will be declined”. A further letter in identical terms wa...