HE v G Ltd [2023] NZDT 500 (19 September 2023) [pdf, 185 KB]
...travel to [City 1] in May 2023. The purpose of the holiday was to surprise and treat his wife who had recently had some personal medical issues. HE was specific to the hotel and location where he wanted to stay. When they arrived at [City 1], he was informed by the transfer operator that the hotel he had booked, was closed for renovations and that they were staying at a different hotel approximately 4 kilometres from his chosen location. 2. HE claims $5,394.08 refund for the return airf...