LCRO 13/2015 UP v HQ (19 June 2018) [pdf, 174 KB]
...evidence that [Law firm] consider that there was a conflict of interest otherwise they would have raised it at some stage during the transaction. In relation to calling Mr and Mrs UP the wrong surname, the Committee accepts that that was simply human error and Mr HQ has apologised. The application for review [15] In the application for review Mr and Mrs UP again referred to their view that Mr HQ had a conflict of interests. They said: We feel Mr HQ failed to represent us, he fa...