DN & EN v R Ltd [2023] NZDT 725 (13 December 2023) [pdf, 94 KB]
...particular. Rather, I consider that the lost day that resulted from R Ltd’s error is better dealt with as a reduction in the time that DN and EN had in [Country 1]. I have not allowed compensation for LN’s time, as he is not an applicant in this matter. [9] I consider that DN and EN are entitled to compensation for the inconvenience that they suffered as a result of being unable to board the flight that they had booked. They had to return to their home in [Town], having expected to...