Tuitupou v Tangilanu [2014] NZIACDT 97 (01 October 2014) [pdf, 202 KB]
...Then Ms Tangilanu charged $500 to undertake the work. She did not undertake any work, but told her clients she had made the request to Immigration New Zealand. She also made up an account of what had happened to the request. [3.3] The adviser’s licence expired. She had still done nothing. She did not take any steps to protect her clients’ interests, or refund fees. [4] The Tribunal upheld the complaint and found Ms Tangilanu engaged in dishonest and misleading behaviour, and breache...