Hettige and Gerreyen v Smith [2015] NZIACDT 9 (19 February 2015) [pdf, 76 KB]
...immigration adviser accepted instructions to provide immigration services. He failed to provide the services, and failed to communicate. The complainants lodged a complaint; the Registrar issued a statutory notice requiring Mr Smith to produce his file, he failed to do so. [2] Mr Smith has not responded to the complaint with an explanation or justification addressing grounds of complaint. [3] The Tribunal has concluded it must uphold the complaint, as the material before it establishes...