Martelli v The Real Estate Agents Authority CAC (409) NZREADT 23 [pdf, 240 KB]
...responsibilities with regard to the keys of the properties and nor is there any explicit provision to that effect in the Rules. [64] By reference to the general objectives of the rules, it is clear that licensees must have some responsibilities to carefully manage possession of the keys to a property. Such an obligation is made explicit in Rule 9.5 which requires the licensee to ensure “the security of land”. [65] The usual practice is for selling agents to have access to keys...