We are aware of a high number of scam texts and emails about fines being sent (from 18 August 2026). We do not send direct payment links via text message or email. If you receive a message about a fine and are unsure whether it is genuine, please contact our call centre on 0800 4 FINES (0800 434 637) before making any payment. Read more about identifying scams.
Appeals to the Immigration and Protection Tribunal can now be submitted online.
There are several different types of appeal you can lodge with the tribunal depending on your circumstances. Each appeal has its own form to fill out and usually a fee to pay.
Appeals can only be accepted if the correct appeal form and fee are received within the allowed timeframe.
Make sure you:
fill in the correct form for the type of appeal you are making
read the form carefully and ensure it is completed correctly (some forms require you to sign twice)
include the fee, if applicable
submit the form and fee promptly.
If your appeal is not accepted, we will write to you and explain why.
If your appeal is not accepted, you will not be charged the fee.
Appeal forms are available online or can be collected in person at our offices between 8:30am and 4:30pm, Monday to Friday.
You can submit your appeal online, in person, by email, by courier, or by post.
For more information on different ways to lodge your appeal and pay the fee, click here(external link)