[2024] NZREADT 43 - TL v CAC 2204 LS Ray White (5 November 2024) [pdf, 300 KB]
...training at the agency, she had moved to another agency which had provided very enlightening mentorship. [28] There were submissions (11 October 2023) from the agency’s sales manager. He expressed deep regret and apologised for the lack of care which had caused distress to the vendor. It was accepted that the Form 2 process and supervision fell short of expectations. He had mistakenly relied on the experience of the listing agent. He outlined the key steps which had been tak...