MC v OJ Ltd [2020] NZDT 1490 (31 October 2020) [pdf, 109 KB]
...outlining its position that “you can carry on and complete your programme of study or withdraw from the programme using the OJ Ltd withdrawal form.” MC replied stating that this was not good enough and she would be taking the matter further and filing a complaint with NZQA. 7. Towards the end of this communication MC was effectively asking to cancel the contract and receive a refund. However, OJ Ltd declined her request and gave instructions as to how to withdraw from the course i...