BORA-Advice-Consumer-Guarantees-Right-to-Repair-Amendment-Bill.pdf [pdf, 245 KB]
...product is supplied that these will not be available. 5. The Bill replaces section 12 of the principal Act to expand consumers’ guarantees regarding information, repairs, and spare parts. It requires a manufacturer to provide, upon the consumers’ request, the information, spare parts, and tools used by the manufacturer to diagnose, maintain, or repair goods supplied to the consumer. The Bill also inserts a new section 19A that empowers consumers to request that suppliers repair good...