LCRO 195/2017 LH v SR and HP (19 March 2019) [pdf, 229 KB]
...Ms HP’s will. The complaint and the Standards Committee decision [11] Mr SR and Ms HP lodged a complaint with the LSCS on 20 March 2017. The substance of their complaint was that Ms LH had: (a) failed to provide copies of documents when requested; (a) failed to act on instructions in timely manner; (b) was told not to proceed with instructions then, some months later, invoiced for work that had not been requested; and (c) overcharged for work that had not been provided to M...