Search Results

1. NS v T Ltd [2021] NZDT 1593 (23 June 2021) [pdf, 214 KB]

   ...original order by Referee Meyer in this matter, but before this rehearing of the matter, NS sold his boat, including the faulty motor, to a third party. 5. The issues to be determined are: a) Was there a binding settlement agreement? b) Were T Ltd’s services fit for the purpose? c) Was NS entitled to cancel the contract? d) What sum, if any, is payable between the parties? Was there a binding settlement agreement? CI0301_CIV_DCDT_Order Page 2 of 4 6. A consumer who has a claim...

2. BT v KG [2020] NZDT 1457 (16 March 2020) [pdf, 223 KB]

   ...Partridges Jewellers in [town]. (“Partridges”). Partridges had valued the watch at $12,550.00. 3. Shortly after receiving the watch BT took it to Partridges to have the valuation put into his name for insurance purposes. He also asked for a service to be carried out on the watch. 4. The watch was sent to Rolex in Australia for a service. It was returned, and Rolex indicated that it could not carry out a service on the watch as it was non-genuine. 5. BT is seeking an orde...

3. MG and WJ New Zealand Ltd v DI Ltd [2021] NZDT 1358 (15 January 2021) [pdf, 224 KB]

   ...$595.00 in relation to that issue. 5. DIL did not attend the hearing – the absence of a party does not prevent a hearing from proceeding or an order from being made. 6. The issues to determine are: • Did DIL provide its installation service with respect to the external unit with reasonable care and skill? CI0301_CIV_DCDT_Order Page 2 of 4 • If not, what remedy is available to MG? • Was the condensation pump provided by DIL of acceptable quality, and if not, is th...

4. DN v B Ltd [2024] NZDT 248 (4 April 2024) [pdf, 180 KB]

   ...remedying the fault. When goods are rejected by the consumer, then the goods must be returned to the trader, therefore DN must return the fridge to B Ltd. 7. I find that DN is not entitled to the reimbursement of the $30.00. The $30.00 was for a service, being the delivery of the fridge. While the service would not be required if the fridge was not purchased, it was purchased and the delivery was separate to the purchase. The delivery was completed within in a timely manner. There was n...

5. LN & TN v TT Ltd [2024] NZDT 152 (1 March 2024) [pdf, 206 KB]

   ...become voided. 3. LN and TN brought a claim to the Tribunal seeking the sum of $4,212.84, representing a quote to remove the linings and glass and install a new shower tray. 4. The issues to be determined are as follows: • Whether the service was provided with reasonable skill and care, and fit for purpose? • If not, what if any, is payable to LN and TN? 5. The Applicant bears the burden of proof on a balance of probabilities (that is, that it is more likely than not)....

6. CU Ltd v ZS & HC Ltd [2023] NZDT 588 (24 November 2023) [pdf, 272 KB]

   ...SECOND RESPONDENT HC Ltd The Tribunal orders: ZS & HC Ltd is to pay CU Ltd the sum of $10,684.41 in full, on or before 5pm Friday 22 December 2023. Reasons: 1. ZS director of HC Ltd (the Respondents) purchased products and services from CU Ltd in February 2022 to May 2022 valued at $11,817.52, and CU Ltd claim that the Respondents have overdue invoices owing and want to be paid. CU Ltd initially claimed the sum of $14,785.07 representing the sum owing and interes...

7. CG v UD Ltd [2024] NZDT 270 (28 April 2024) [pdf, 189 KB]

   ...failed to deliver on their promises, my view is that UD Ltd have conducted the trip with all the inclusions outlined. Was the tour provided with reasonable care and skill? 12. The Consumer Guarantees Act 1993 (“CGA”) provides that all services must be provided with reasonable care and skill. This means that any work done must be at least as good as the work of a competent person with average skills and experience for that type of work. Reasonable skill is about applying te...

8. BI v N Ltd [2024] NZDT 749 (8 October 2024) [pdf, 225 KB]

   ...ignition which was repaired on 13 May 2022. However, the applicant’s claim is limited to the rust, discolouration, and smell of the cooktop. 5. In March 2024, the applicant raised the above concerns with N Ltd consultant ZX who duly arranged a service visit for 25 March 2024. 6. On 2 April 2024, ZX responded to the applicant and stated that the N Ltd technician’s report indicated that the stains were due to excessive oil spillages and advised cleaning the cast iron parts with...

9. Application for waiver (for refund) or fees for an organisation [pdf, 453 KB]

   ...justice.govt.nz/contact-us/find-us or call 0800 COURTS (0800 268 787). Step 9 Submit your application Send this application to your local court. See justice.govt.nz/contact-us/find-us or if you're still unsure, call 0800 COURTS (0800 268 787). http://justice.govt.nz/services/finding-your-local-court What happens next? A registrar will look at your application and we will let you know their decision. It may take several weeks for your application to be processed. If...

10. OIA-122824.pdf [pdf, 940 KB]

    ...Official Information Act responses | New Zealand Ministry of Justice. If you are not satisfied with this response, you have the right to make a complaint to the Ombudsman under section 28 of the Act. The Office of the Ombudsman may be contacted by phone on: 0800 802 602, by email at: info@ombudsman.parliament.nz, or via the webform: Make a complaint (for members of the public) | Ombudsman New Zealand. Nāku noa, nā Eve Padgett Acting Group Manager, Courts and Tribunals,...