Community Law Centre client survey – report on findings [pdf, 926 KB]
...incorrect (in a few cases the CLC was able to provide an alternative phone number which then generated a successful interview). o Not all CLCs took part in the ‘opt in’ process to obtain client contact details. Some CLCs had concerns around client-privacy and the potential for the research process to cause harm to their clients. This means that the survey does not represent all CLCs in New Zealand. ▪ As with all sample-surveys which are voluntary in nature, there is potential for...