Auckland City Council as Assignee v Russell [pdf, 126 KB]
...Determination 6 and they have had access to a procedure which has assessed and resolved the claim so far as they are concerned. I hope that this is regarded by them as being "speedy, flexible, and cost-effective" but, without the resources that the Act has afforded to them, they may not have achieved resolution of their claims as quickly or as cost-effectively. 5.6 It was an integral part of that process that, because there was no settlement affecting Mr Russ...