The Social Security Appeal Authority will be closed during the Christmas and New Year's holiday.
 
Close: 3pm, Wednesday 24th December 2025

Open: 9am, Wednesday 8th January 2026

Please note during this time our SSAA inbox will not be monitored and any appeals or emails received will be processed when we resume services on the Wednesday, 8th January 2026


The Authority hears appeals about decisions made by the:

  • Ministry of Social Development and confirmed or varied by a Benefits Review Committee
  • Secretary for War Pensions in respect of veterans' pensions and related matters.

Before you send your appeal to the Authority, your case must have been heard by the Ministry of Social Development's Benefits Review Committee.

Ministry of Social Development website(external link)

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