We are aware of a high number of scam texts and emails about fines being sent (from 18 August 2026). We do not send direct payment links via text message or email. If you receive a message about a fine and are unsure whether it is genuine, please contact our call centre on 0800 4 FINES (0800 434 637) before making any payment. Read more about identifying scams.
The Social Security Appeal Authority has 4 members appointed by the Governor-General on the recommendation of the Minister of Social Development, after consultation with the Minister of Justice.
It conducts monthly hearings alternating between Auckland and Wellington and occasionally in Christchurch.
Ministry of Justice staff from the Tribunals Unit assist with the registration and case management of appeals.