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The Tenancy Tribunal and Tenancy Services deal with disputes about residential tenancies (rented homes including boarding houses) and unit title disputes. The tribunal holds hearings to settle the disputes.
Before coming to the tribunal, you can try to settle your dispute through mediation. The mediation is run by Tenancy Services, which is part of the Ministry of Business, Innovation and Employment (MBIE).
Contact the tribunal through Tenancy Services(external link)
Tribunal hearings are informal. The tribunal makes decisions about each dispute based on the general principles of the law and the merits and justice of the case. It doesn’t have to follow strict legal technicalities.
If you intend on having a witness give evidence at the hearing you must fill in the witness summons [PDF, 94 KB] form and take it to the court the hearing will be heard in to be signed by the case officer.
Hearings are heard by unbiased and independent tenancy adjudicators. Most adjudicators are lawyers. They’re appointed by the Governor-General on the advice of the Ministers of Justice and Housing.
Find your nearest Tenancy Tribunal hearing court
Practice Note 1/2019: Requests for Tenancy Tribunal audio recordings [PDF, 87 KB]
While Tenancy Services is the main point of contact for the Tenancy Tribunal, its day-to-day work is supported by both Tenancy Services and District Court staff.
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