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  1. Legal Aid Complaints Management Policy [pdf, 633 KB]

    ...Ministry of Justice 2021 © Crown Copyright Ministry of Justice The Justice Centre, 19 Aitken Street DX SX10088, Wellington, New Zealand T +64 4 918 8800 F +64 4 918 8820 E info@justice.govt.nz W www.justice.govt.nz Document owner: Legal Aid Provider, Legal Aid Services, Legal and Operational Services Last updated: January 2022 http://www.justice.govt.nz/ iii Contents Overview of Complaints Management 1 Overview 1 About this part 1 Glossary of terms...

  2. Make a Complaint About a Legal Aid Provider [pdf, 304 KB]

    1 Making a complaint about a legal aid provider When to use this form Please use this form if you want to make a complaint about a legal aid lawyer (provider) who is/has provided legal services to you or someone you know. Before making a complaint, we encourage you to try to resolve any issues by talking to the legal aid provider directly, unless it is inappropriate to do this. Completing this form • You can email the form to: legalaidcomplaints@justice.govt.nz • Alternat...

  3. Make a complaint about a legal aid provider [pdf, 304 KB]

    1 Making a complaint about a legal aid provider When to use this form Please use this form if you want to make a complaint about a legal aid lawyer (provider) who is/has provided legal services to you or someone you know. Before making a complaint, we encourage you to try to resolve any issues by talking to the legal aid provider directly, unless it is inappropriate to do this. Completing this form • You can email the form to: legalaidcomplaints@justice.govt.nz • Alternat...

  4. Complaints Management Policy [pdf, 624 KB]

    ...Ministry of Justice 2021 © Crown Copyright Ministry of Justice The Justice Centre, 19 Aitken Street DX SX10088, Wellington, New Zealand T +64 4 918 8800 F +64 4 918 8820 E info@justice.govt.nz W www.justice.govt.nz Document owner: Legal Aid Provider, Legal Aid Services, Legal and Operational Services Last updated: 2022 http://www.justice.govt.nz/ iii Contents Overview of Complaints Management 1 Overview 1 About this part 1 Glossary of terms 1 Ref...

  5. 28 April Legal Aid News 2015 [pdf, 460 KB]

    April 2015 Legal Aid News is your official regular communication from Legal Aid Services on all matters related to legal aid. Legal Aid News is generally published in the last week of every month. In this issue ... Proposed changes to the provider audit and complaints policy Finalised re-approval policy Queries Proposed changes to the provider audit and complaints policy Legal Aid are currently seeking comment from the legal profession on proposed changes to Part...

  6. LCRO 151/2017 NS v ET (12 March 2019) [pdf, 130 KB]

    ...involvement with Accident Compensation Corporation (ACC). [3] Up until approximately June 2016 Mrs ET had been represented by two different lawyers in relation to her various ACC claims and potential reviews. For that, Mrs ET had been granted legal aid. 2 [4] In early June 2016 Mrs ET spoke to Mr NS about her ACC claims and reviews. He agreed to act for her, and an earlier grant of legal aid was transferred from Mrs ET's former lawyer, to Mr NS. [5] As the retainer...

  7. Legal aid lawyers

    In this section you can find information about: Become a legal aid lawyer Information on how to apply to become a legal aid provider and/or seek approval in a different area of law. Whats New for lawyers providing Legal Aid News, updates and information for legal aid lawyers. Provider forms This section contains all legal aid and provider forms. Proceeding steps & fixed fee schedules Proceeding steps and fixed fee schedules are used to determine the maximum grant. Provider rates &a...

  8. Duty lawyer instructions for Waitakere District Court [pdf, 71 KB]

    Waitakere District Court: Consolidated Duty Lawyer Instructions1 Effective from 30 March 2009 Authority for the duty lawyer service 1. The Secretary for Justice has, under section 68(2)(b) of the Legal Services Act 2011, gazetted the duty lawyer service as a specified legal service. 2. The Gazette notice sets out the object of the duty lawyer service which is to ensure that a sufficient number of lawyers is available in each district court to assist, advise and repre...

  9. Public Protection Orders updated 29 Sep 22 [pdf, 276 KB]

    ...Safety (Public Protection Orders) Act 2014 in the High Court Termination of instructions Activity Fees Tasks Initial instructions not followed through $290 For • taking instructions, attending the client • preparing application for legal aid • contacting the client • closing the file • reporting to client • reporting to and invoicing Legal Aid Services. Note: This fee can only be claimed where initial instructions are not carried through and the file is clo...