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1. [2025] NZIACDT 23 – JY v Wen (25 March 2025) [pdf, 216 KB]

   ...briefly summarised here. [5] The complainant, JY, is a national of China. Xinru Wendy Wen is a licensed immigration adviser and director of NEO Education and Immigration Services Ltd, of Auckland. At the relevant time, she held a provisional licence. She now holds a full licence. [6] On 28 February 2023, the complainant contacted Ms Wen seeking assistance to come to New Zealand. There followed an exchange of texts and documents between them. An application for a short-term...

2. [2022] NZIACDT 19 – TA v Tian (Sanctions) (25 July 2022) [pdf, 185 KB]

   ...the decision of the Tribunal upholding the complaint and will only be briefly summarised here. [5] Ms Tian was at the relevant time a licensed immigration adviser and director of Abstract Solution Ltd, of Auckland. The Tribunal suspended her licence on 3 November 2020 in response to another complaint.2 [6] The complainant, a national of China, arrived in New Zealand in 2014. He was then 18 years of age. [7] The complainant and his mother engaged the services of Ms Tian to...

3. [2025] NZIACDT 38 – LY v Jiang (30 July 2025) [pdf, 208 KB]

   ...complaint is set out in the earlier decision and will only be briefly summarised here. [5] Feng Jiang, also known as Jeff Jiang, was a licensed immigration adviser engaged at the relevant time by Service Kiwi Ltd, of Auckland. He surrendered his licence on 4 March 2024. [6] The complainant, LY, is a national of China. [7] In the period from February to May 2023, the complainant paid RMB 90,000 to a relative for a job and visa. On 13 April 2023, the complainant signed an empl...

4. Calder v Bharani [2017] NZIACDT 12 (4 August 2017) [pdf, 146 KB]

   ...grounds on which the complaint was upheld involved fundamental non-compliance with some elementary aspects of professional practice. However, it is important to recognise that Mr Bharani had not undergone the standard training required to obtain a licence, and he was inexperienced. Furthermore, his primary expertise was as a practitioner in Australia, rather than New Zealand. It appeared he lacked the mentoring and supervision that would have been beneficial to him at that point i...

5. CAC 409 v Wong [2018] NZREADT 8 [pdf, 220 KB]

   ...agency work that would reasonably be regarded by agents of good standing as unacceptable). Factual background [2] There was no significant dispute as to the narration that follows. [3] Although he has now surrendered it, Mr Wong held an agent’s licence at the time of the events that are relevant to this charge. As from July 1993 he traded as “Able Realty”, or “Able Realty One” (“the Agency”). Mr Wong closed the Agency’s office premises in Papatoetoe in 2013, but...

6. [2019] NZREADT 48 - Thomson v CAC520 & Foote (7 November 2019) [pdf, 183 KB]

   ...submitted that the Committee was wrong to conclude that Mr Foote’s entry onto the property, in particular his entry into the laundry, was not an act of trespass. She submitted that the Committee was correct in finding that Mr Foote had implied licence to be on the property when he first entered onto the property through the front gate and went to the front door. However, she submitted, the Committee was wrong to find that that he had implied licence to re-enter the property via th...

7. CAC10003 v Kumandan [2013] NZREADT 28 [pdf, 46 KB]

   ...the papers PENALTY DECISION [1] This penalty decision is back before the Tribunal as a result of an appeal by Mr Kumandan of the Tribunal’s decision of April 2012 and its penalty decision dated 12 June 2012 cancelling Mr Kumandan’s licence. [2] The Tribunal has seen the decision of Justice Katz dated 19 December 2012 which sets out her decision on Mr Kumandan’s appeal. At paragraph 74 she found that the Tribunal misdirected itself as to the correct interpretation of s...

8. PSPLA - Company licence disqualification criteria [pdf, 320 KB]

   Page 1 For more information visit www.pspla.govt.nz PSPLA 02/15 - R For more information visit www.pspla.govt.nz Private Security Personnel Licensing Authority Disqualification Criteria – (Company Licence) Under the Private Security Personnel and Private Investigators Act 2010 Z Disqualification Criteria Section 63 of the Private Security Personnel and Private Investigators Act 2010 sets out the grounds of disqualification for a company licence applicant. If the company meets any...

9. 2021 NZPSPLA 027.pdf [pdf, 25 KB]

   ...Investigators Act 2010 (the Act) DECISION [1] Kelly Sintes is wanting to file a complaint against the Warehouse Rangiora and its security guards. He says the Warehouse is providing security services and does not hold a security licence. In addition, he says security workers at the Warehouse are in breach of the Act as they do not have current certificates of approval. Mr Sines also has concerns about the way he was treated by security staff. [2] Section 73(2) of t...

10. Complaints about private security operators

    ...complaint, give a copy to the person or business you're complaining about. It’s free to make a complaint. Reasons for making a complaint The form lists all the reasons you can complain about private security operators. These include: not having a licence or certificate for the class of work they’re doing not wearing a visible identification (ID) badge while working not giving the name and address of their employer not completing training breaking a condition of their licence or certificate...

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