Private Security Personnel Licensing Authority

COVID-19 PROTECTION FRAMEWORK UPDATES

Parties are encouraged to send documents via email in the first instance, followed by hard copies as necessary, sent by courier or post. Please see COVID-19 Protection Framework protocols below.

PSPLA COVID-19 Traffic Light Protocol [PDF, 17 KB]

PSPLA Product Changes

Starting Wednesday 13th April, the paper PSPLA certificates and licences will be replaced with digital PDF documents. These will be attached to an email and sent directly to the email address provided in the application form.

Badges will remain physical cards. They will continue to be mailed directly to postal address provided in the application. They will arrive in a smaller envelope attached to a letter.

PSPLA Online Website Outage 

On Tuesday 12th April, the online PSPLA application will not be available for use between 9pm and 11pm. This is due to scheduled updates to the online application form. We apologise for any inconvenience this may cause.

  • Apply or renew

    Find out how to apply for or renew a private security licence or certificate of approval (COA).

  • Contact us

    Contact details and addresses for the Private Security Personnel Licensing Authority (PSPLA).

  • Forms & fees

    Find the forms and fees for all applications.
    Important notice: After 31 May 2021 we will no longer accept application fees paid by cheques.

  • Training & skills

    When you apply for a private security licence or certificate you need to prove you have the training or skills (competency) for the classes of work you will be doing.

  • Public registers

    Use the public registers to check applications and to get details about a person or company’s licence or certificate.

  • Replacements, updates & your duties

    How to replace lost badges, licences or certificates, update details or classes, and learn about your responsibilities like licence annual returns.

  • Complaints, objections & appeals

    How you can complain about a private security operator, object to people applying to work in this area, and appeal decisions.

  • About the Authority

    The Private Security Personnel Licensing Authority issues licences and certificates of approval (COA) to people working in the security industry, and private investigators, holds a register of all holders, and has the ability to discipline if required.

  • PSPLA decisions

    Use our decision finder to search for recent PSPLA decisions.

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