0800 COURTS closes at 3:00pm 24 December 2025, for urgent matters (relating to family matter or bail conditions), please call 0800 253 425. 0800 4 FINES closes at 7:00pm, 24 December 2025. Our Contact Centres will reopen at 8:00am on Monday 5 January 2026. National Office (Aitken Street, Wellington) reception will be closed from 3:00pm on Friday 19 December, reopening at 8:00am on Monday 5 January 2026. For more information, see Court and Tribunal hours
In July 2023, the Ministry of Justice commissioned Solasta Consulting Ltd to undertake an evaluation of the New Zealand Crime and Victims Survey (NZCVS). It evaluated the effectiveness of the operation of the NZCVS, and the insights it generates for justice sector agencies.
The evaluation found:
The report also made 64 detailed recommendations, which broadly address the NZCVS methodology, the operation and delivery of the survey, publications and how they are released, and how stakeholders and users are engaged.
We are committed to addressing the 64 recommendations. As they span the entirety of the survey cycle, we will need to consider them over time as we develop and deliver current and future cycles.
Since we received the report in February 2024, we have:
Download the summary report from Solasta here: NZCVS Evaluation Final Summary Report [PDF, 460 KB]
If you would like a copy of the full report or have any questions about the information presented here or the NZCVS in general, please email us at: NZCVS@justice.govt.nz