Canterbury Standards Committee v Sisson [2011] NZLCDT 16 [pdf, 186 KB]
...deteriorate because there were a series of telephone calls and emails from Ms H to Ms Sisson inquiring about what was happening to the balance and how soon she could expect to receive the remainder of her money. She says that she received no responses from Ms Sisson and spoke with her receptionist who was unhelpful and abrupt with her. Because of this Ms H directly approached the LSA. She spoke to Ms Swindells at the LSA who advised her that the legal aid costs to that time were...