Liability / Standards Committee charged practitioner with negligence or incompetence / provided legal services without notifying employer or having the skills, experience or supervision to do so / not keeping a proper file, with adverse effects for client / later tried to persuade client to withdraw complaint / Lawyers and Conveyancers Act (Lawyers: Conduct and Client Care) Rules 2008, rule 7 / rule 7.1 / rule 13.3 / HELD / client significantly hampered in managing their case due to lack of English language ability / practitioner and client accepted written terms of engagement, not “limited terms” suggested by practitioner / negligent or incompetent conduct in relation to file management, client representation at court hearing, advice on discovery, method of providing a non-English speaking deponent’s evidence, and failing to obtain adequate supervision / misconduct found / attempting to persuade client to withdraw complaint was unsatisfactory conduct