Review / Committee found unsatisfactory conduct / apartment purchase / complaint lawyer provided estimate of costs which was not adhered to / Lawyers and Conveyancers Act (Lawyers: Conduct and Client Care) Rules 2008, rule 9 / rule 9.1 / rule 9.4 / rule 11.1 / Lawyers and Conveyancers Act (Complaints Service and Standards Committees) Regulations 2008, reg 29 / Property Transactions and E-dealing Guidelines / HELD / estimate provided, exceeded / special circumstances found to inquire into bill of costs / lack of time records / no explanation why estimate exceeded / fees not fair and reasonable / Committee’s decision modified to record exceeding estimate breaches rule 9.4, not rule 10 / also modified to record breach of rule 11.1 for indicating fees needed to be paid to settle / Committee’s decision otherwise confirmed / section 211(1)(a)