Review / Committee found unsatisfactory conduct / conveyancing transaction / complaint lawyer failed to act competently and in a timely manner, and treat complainant with respect and courtesy / also, conveyancing work completed negligently and in conflict of interest / Saxmere Co Ltd v New Zealand Wool Board Disestablishment Co Ltd [2009] NZSC 72 / HELD / procedural irregularity / Committee member was friends with lawyer / Committee member identified and declared conflict from the outset, but adopted a wait-and-see approach / involvement more than a disinterested or distanced observer / circumstances do not satisfy Saxmere test / another Committee directed to reconsider and determine whole complaint / section 209