Complaint / Committee declined to take further action on complaint / purchase of land subject to easement / complaint complainants purchased land with no benefit to them / request for compensation / Lawyers and Conveyancers Act 2006, section 156(1)(d) / HELD / potential future losses not compensable / time and energy in complaints process not compensable / complainants committed to purchase before instructing lawyer / Committee’s decision confirmed / section 211(1)(a)