Complaint / Committee declined to take further action on complaint / protection order proceedings / complaint lawyer was rude to client, pressured client into settling, and included a clause in an undertaking without instructions / Lawyers and Conveyancers Act (Lawyers: Conduct and Client Care) Rules 2008, rule 3.1 / rule 7.1 / rule 12 / rule 13.3 / whether lawyer was discourteous / whether lawyer protected client’s interests / HELD / no evidence of professional standards issue / Committee’s decision confirmed / section 211(1)(a)