Review / Committee found unsatisfactory conduct / complaint about administration of estate / misleading information / failure to respond to emails / Taylor v Schofield Peterson [1993] 3 NZLR 641 (PC) / Lawyers and Conveyancers Act (Lawyers: Conduct and Client Care) Rules 2008, rule 10 / independent advice when complaint raised / management of file / HELD / lawyer misled complainants / no independent advice to complainants / Committee’s decision confirmed / section 211(1)(a)