Complaint / Committee declined to take further action on complaint / employment relations matter / complaint lawyer failed to act competently, respond to inquiries, keep client informed about progress on case or treat them with respect and courtesy / fee complaint / client felt pressured to sign settlement agreement / Lawyers and Conveyancers Act (Lawyers: Conduct and Client Care) Rules 2008, rule 9 / HELD / no evidence of breach of professional standards regarding complaint / opposing party issued deadline for settlement agreement / invoice narration suggests two invoices may be issued for same work / during application for review, lawyer failed to provide evidence supporting invoices requested under s 207 of the Lawyers and Conveyancers Act 2006 / Committee’s decision confirmed / section 211(1)