We are aware of a high number of scam texts and emails about fines being sent (from 18 August 2026). We do not send direct payment links via text message or email. If you receive a message about a fine and are unsure whether it is genuine, please contact our call centre on 0800 4 FINES (0800 434 637) before making any payment. Read more about identifying scams.
Fill out the form and send it to us along with any statement, document or information (whether or not it would be admissible in court) that may help the tribunal make a decision.
There is a 6 month timeframe for victims to make a claim. If you can’t claim within this time because of factors beyond your control, the tribunal may give you an extension. Your application for an extension must be both in writing and received by us before the end of the original deadline.
Appoint someone to act for you
You can represent yourself or you can appoint an agent or representative (like a lawyer) to help you with your claim.
If your representative is not a lawyer, you will both need to fill in this form: