How to make a claim

To make a claim, you must have a letter or email confirming you have an eligible claim from Weathertight Services at the Ministry of Business, Innovation and Employment (MBIE).

On this page:

Before you start

You should read the Chairs’ Directions which outline the procedures and legal requirements for making an application.

Claims over $20k for a house - Chair's direction [PDF, 190 KB]

Claims for a multi-unit - Chair's direction [PDF, 207 KB]

Claims under $20k - Chair's direction [PDF, 174 KB]

How claims will be managed - Chair's direction [PDF, 34 KB]

Code of conduct for expert witnesses - Chair's direction [PDF, 83 KB]

Apply to the tribunal

If you want to make a claim for a single dwelling house:

Application form for single dwelling house claims [PDF, 252 KB]

If you want to make a claim for a multi-unit complex:

Application form for multi-unit claims [PDF, 355 KB]

What you need to send us

Send us your completed application form and the following documents either in electronic format or hard copy:

  • the assessor’s report from Weathertight Services at MBIE
  • a copy of the letter or email from MBIE confirming you have an eligible claim
  • the correct names and current addresses for the people or companies the claim is being made against
  • copies of invoices, quotes or estimates on which the claim is based if other than assessor's report
  • any other expert or building report that will be used to support the claim
  • if the claim is for $20,000 or less, a copy of MBIE's lower-value claim dispute resolution certificate
  • particulars of claim
  • filing fee of $408.89.

Read a glossary of the common terms used in the Weathertight Homes Tribunal [PDF, 685 KB]

How much does it cost

It costs $408.89 (including GST) to file an application.

Find out how to pay

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