We are aware of a high number of scam texts and emails about fines being sent (from 18 August 2026). We do not send direct payment links via text message or email. If you receive a message about a fine and are unsure whether it is genuine, please contact our call centre on 0800 4 FINES (0800 434 637) before making any payment. Read more about identifying scams.
In most cases, no-one can see your record unless you give your signed permission.
Wrong information on your criminal record
If you think your record is wrong, write to us at Te Tāhū o te Ture - the Ministry of Justice. Tell us why you think it’s wrong and what should be fixed.
You have the right to ask us to correct the information we hold about you if you think it’s wrong. Where your correction request is covered by the Privacy Act 2020, we’ll respond in accordance with your rights under principle 7 of the Privacy Act.
If your correction request isn’t covered by the Privacy Act 2020 and we’re unable to make the change(s) you’ve asked for, we’ll let you know. For example, we can change the information on your criminal conviction history if we’ve processed it incorrectly, but we can’t alter a court record.