We are aware of a high number of scam texts and emails about fines being sent (from 18 August 2026). We do not send direct payment links via text message or email. If you receive a message about a fine and are unsure whether it is genuine, please contact our call centre on 0800 4 FINES (0800 434 637) before making any payment. Read more about identifying scams.
To get a criminal record for someone else, you will need to register for the online service. To register, you must:
Sign a contract for the Online Delivery of Criminal Conviction Histories.
Pay a fee of $13.00 per request.
Credit card is the preferred payment method. Payment by credit card and is a ‘pay as you go system’ – you’ll pay for the number of requests you submit at the time of submission.