You can contact us by email, phone or post.

If you want to know when you’ll receive your criminal record, please wait until 20 working days (about 4 weeks) after you’ve sent your request to contact us.

Email us

Email: criminalrecord@justice.govt.nz

Phone us

In New Zealand

Phone: 04 918 8800 and ask to speak to a Criminal Records Officer

Overseas

Phone:  +64 4 918 8800 and ask to speak to a Criminal Records Officer

Send us mail

Postal address:
Criminal Records Unit
Ministry of Justice
SX10161
Wellington

Write the address as written above and send it the same way as any other mail. You can use an NZ Post mail box. If you use a DX mail box your mail will get to us faster(external link)

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