Beware of scam texts and emails claiming to be from the Ministry of Justice. We do not send payment links in texts or emails. If you are unsure whether a message is genuine, contact our call centre on 0800 4 FINES (0800 434 637) or 0800 COURTS (0800 268 787) before clicking any links or making a payment. Read more about identifying scams.
If someone can't fully make personal decisions for themselves or is unable to communicate these decisions, the court can say, by creating a Personal Order, that specific actions must be taken for the person who needs help.
A Personal Order may cover things like decisions involving medical treatment or putting someone in a rest home.
If you think you need help making decisions for yourself or you think a relative needs this help, you can apply for a range of Personal Orders.
Non-relatives, including doctors and social workers, can also apply for Personal Orders.