We are aware of a high number of scam texts and emails about fines being sent (from 18 August 2026). We do not send direct payment links via text message or email. If you receive a message about a fine and are unsure whether it is genuine, please contact our call centre on 0800 4 FINES (0800 434 637) before making any payment. Read more about identifying scams.
People can apply for a Welfare Guardian Order for themselves or someone else. For the court to appoint a welfare guardian for themselves, it must be satisfied that the person meets the court defined description and sufficient medical evidence is provided to support this.