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Complaint / Committee declined to take further action on complaint / civil proceedings / complaint lawyer provided incompetent representation during litigation / Auckland Standards Committee No 3 v Castles [2013] NZLCDT 53 / HELD / complaints process does not closely scrutinise each litigation decision / no evidence of professional standards issue / Committee’s decision confirmed / section 211(1)(a)
Complaint / Committee declined to take further action on complaint / failed property development / complaint lawyer knowingly participated in fraudulent development scheme / second complaint / LO v RT LCRO 202/17 (4 February 2019) / HELD / second complaint repeats earlier complaint / Committee’s decision confirmed / section 211(1)(a)
Complaint / Committee found unsatisfactory conduct / caveat to secure fees / complaint lawyer registered caveat without caveatable interest / Lankow v Rose [1995] 1 NZLR 277 (CA) / Boat Harbour Holdings Ltd v Steve Mowat Building and Construction Ltd [2012] NZCA 305 / Batusov v Batusov [2020] NZHC 1272 / BAB v PW LCRO 4/2011 (14 August 2012) / Lawyers and Conveyancers Act (Lawyers: Conduct and Client Care) Rules 2008, rule 2.3 / HELD / lawyer must be able to point to assessment of grounds supporting caveatable interest / lawyer did not raise contestable argument they had reasonable grounds to lodge a caveat / Committee’s decision confirmed / section 211(1)(a)
Review / Committee declined to take further action / enduring power of attorney and property transfer / complaint lawyer did not properly determine whether complainant had capacity when executing powers of attorney, and that another lawyer acted on property transfer despite conflict of interest / Lawyers and Conveyancers Act (Lawyers: Conduct and Client Care) Rules 2008, rule 6.1 / rule 6.2 / rule 6.3 / HELD / no longer practicable to investigate capacity complaint due to passage of time / breach of rule 6.1 / interests of vendor and purchaser did not align / no evidence clients provided informed consent / information barrier discussed, not a cure for failing to obtain informed consent / Committee’s decision confirmed as to capacity complaint, reversed as to conflict of interest / unsatisfactory conduct found / no further orders made / section 211(1)(a)
Complaint / Committee declined to take further action / trust and estate dispute / complaint lawyer did not meet duty of care, failed to act promptly and charged excessive fees / Lawyers and Conveyancers Act (Lawyers: Conduct and Client Care) Rules 2008, rule 9 / rule 9.1 / HELD / no evidence lawyer committed to resolving dispute within short timeframe / miscommunication about request for documents already provided by complainant not unsatisfactory conduct / liability for fees for reviewing financial statements not dependent on finding irregularities / fee complaint regarding minute disputes for properly chargeable fees not upheld / Committee’s decision confirmed / section 211(1)(a)
Committee referred conduct complaint to Disciplinary Tribunal / allegation lawyer inappropriately transferred funds from trust account / Orlov v New Zealand Law Society [2013] NZCA 230 / Zhao v Legal Complaints Review Officer [2016] NZHC 2622 / HELD / Committees are not required to provide reasons to refer conduct to Disciplinary Tribunal / evidence does not conclusively demonstrate any breaches are inadvertent errors / proper matters for Tribunal to consider / Committee’s decision confirmed / section 211(1)(a)
Complaint / Committee declined to take further action / trust funds / complaint lawyer received trust funds from trustee and followed instructions to pay funds to trustee’s company / Lawyers and Conveyancers Act (Lawyers: Conduct and Client Care) Rules 2008, rule 4.1 / rule 4.2 / Lawyers and Conveyancers Act 2006, section 110 / Lawyers and Conveyancers Act (Lawyers: Trust Account Regulations) Regulations 2008, regulation 12 / Fletcher v Eden Refuge Trust [2012] NZCA 124 / Trust Account Guidelines / HELD / other than being instructing solicitor on proceedings to remove trustee, no evidence produced that lawyer knew trustee not entitled to funds / issue yet to be determined in court / lawyer could have asked for copy of trustee resolution authorising payment, or terminated retainer / however, no contravention of trust account rules on the evidence / without further information, lawyer obliged to carry out instructions / Committee’s decision confirmed / section 211(1)(a)
Complaint / Committee declined to take further action / trust and estate dispute / complaint lawyer did not meet duty of care, failed to act promptly and charged excessive fees / Lawyers and Conveyancers Act (Lawyers: Conduct and Client Care) Rules 2008, rule 9 / rule 9.1 / HELD / no evidence lawyer committed to resolving dispute within short timeframe / miscommunication about request for documents already provided by complainant not unsatisfactory conduct / liability for fees for reviewing financial statements not dependent on finding irregularities / fee complaint regarding minute disputes for properly chargeable fees not upheld / Committee’s decision confirmed / section 211(1)(a)
Review / Committee found unsatisfactory conduct / conveyancing transaction / complaint lawyer invoiced clients when not involved in sale, did not provide new lawyer with access to e-dealing and fees were not fair and reasonable / Lawyers and Conveyancers Act (Lawyers: Conduct and Client Care) Rules 2008, rule 4.3 / rule 4.4 / rule 9 / rule 9.1 / HELD / lawyer provided undertaking with irrevocable instructions to purchaser’s solicitor in exchange for 50 per cent deposit to be paid / Committee’s decision to accept cost assessor’s report not well founded / cost assessor estimated time spent on matter and did not take into account particulars of this transaction / not referred back due to time elapsed / new lawyer should have set up fresh e-dealing / Committee’s decision reversed / section 211(1)(a)
Review / Committee found unsatisfactory conduct / Family Court proceedings / own motion investigation lawyer did not comply with notice of requirement to produce letter sent to Family Court / Lawyers and Conveyancers Act 2006, section 147 / Beckham v R [2015] NZSC 98 / HELD / lawyer claimed letter was privileged and instructed by client not to release it and to minimise communications / privilege claim probably without foundation / original complainant and Committee could have obtained letter from Family Court, and did so during course of complaint / not satisfied conduct requires a disciplinary response / Committee’s decision reversed / section 211(1)(a)
Complaint / Committee found unsatisfactory conduct / conveyancing transaction / complaint lawyer did not provide terms of engagement and deducted trust funds without authority / Lawyers and Conveyancers Act 2006, section 110 / Lawyers and Conveyancers Act (Trust Account) Regulations 2008, regulation 9 / Lawyers and Conveyancers Act (Lawyers: Conduct and Client Care) Rules 2008, rule 3.4 / rule 3.5 / rule 3.6 / rule 9.3 / HELD / breach of rule 3.4 / prior terms of engagement did not remain accurate, nor was this considered at the time for the purpose of rule 3.6 / breach of rule 9.3 and reg 9 / lawyer did not have authority to deduct funds for reg 9(1)(a) / regs 9 and 10 demand strict compliance / Committee’s decision confirmed / section 211(1)(a)
Complaint / Committee declined to take further action / Family Court proceedings / complaint opposing lawyer described complainant’s protection order application as a parenting order “in drag” and failed to serve a memorandum / Lawyers and Conveyancers Act (Complaints Service and Standards Committees) Regulations 2008, reg 9 / Lawyers and Conveyancers Act (Lawyers: Conduct and Client Care) Rules 2008, rule 12 / HELD / procedural fairness / complaints service did not forward complaint to lawyer / discussed complaint with lawyer in phone call / explanations in call not provided to complainant / no evidence complaint inquiry was materially compromised / no breach of rule 12 / no evidence lawyer knew comment would cause distress / presiding judge best placed to evaluate conduct / no evidence of judge’s concern about comment or service of memorandum / Committee’s decision confirmed / section 211(1)(a)
Review / Committee declined to take further action on complaint / civil proceedings / complaint lawyer refused to issue proceedings and duplicated work / fee complaint / Lawyers and Conveyancers Act (Lawyers: Conduct and Client Care) Rules 2008, rule 1.2 / rule 9 / rule 9.1 / HELD / no evidence complainant instructed lawyer to issue proceedings / Standards Committee directed to reconsider fee complaint / section 209(1)(a) / Committee’s decision otherwise confirmed / section 211(1)(a)
Review / Committee declined to take further action on complaint / Waitangi Tribunal claim / complaint lawyer did not provide client file to complainant and did not have authority to act / Lawyers and Conveyancers Act (Lawyers: Conduct and Client Care) Rules 2008, rule 1.2 / rule 4.4 / rule 4.4.1 / HELD / no breach of rule 4.4.1 / complainant not entitled to require uplift of file as they were not a client / Committee’s decision confirmed but modified to record any further action on complaint is unnecessary or inappropriate / section 211(1)(a)
Review / Committee found unsatisfactory conduct / estate matter / complaint lawyer did not treat complainant with respect and courtesy or promptly answer requests for information, and failed to disclose documents / Lawyers and Conveyancers Act (Lawyers: Conduct and Client Care) Rules 2008, rule 3.1 / rule 7 / rule 7.2 / rule 9.4 / second complaint / HELD / respect and courtesy, and requests for information complaints determined in first complaint / no breach of rule 7 / complainant was not lawyer’s client / no breach of rule 9.4 / lawyer not able to provide estimate / Committee’s decision reversed as to unsatisfactory conduct findings, otherwise confirmed / section 211(1)(a)
Decision regarding jurisdiction
Review / Committee found unsatisfactory conduct / conveyancing transaction / complaint lawyer misspelt client’s name on title and did not follow instructions to correct mistake / Lawyers and Conveyancers Act (Lawyers: Conduct and Client Care) Rules 2008, rule 3 / rule 11 / Lawyers and Conveyancers Act 2006, section 137 / section 138 / complainant asked to withdraw complaint / HELD / complainant’s wishes on progressing complaint not determinative / when complainant asks to withdraw complaint, Committee’s role is to weigh request against public interest requirements / breach of rule 3 / failed to act in a timely way to correct mistake and disregarded instructions to do so / breach of rule 11 / responses to complaint and inquiry failed to preserve reputation of legal profession / Committee’s decision modified as to scope of rule 11 breach, otherwise confirmed / section 211(1)(a)
Review / Committee found unsatisfactory conduct / criminal proceedings / complaint lawyer did not return memory stick and did not give invoice for cash payment of fees / Lawyers and Conveyancers Act (Lawyers: Conduct and Client Care) Rules 2008, rule 3.4A / rule 14.2 / rule 14.10 / Lawyers and Conveyancers Act (Trust Account) Regulations 2008, regulation 9 / regulation 10 / Skagen v Wellington Standards Committee [2016] NZHC 1772 / HELD / breach of rule 3.4A / no evidence terms of engagement provided / breach of rule 14.2(e), rule 14.10, and regulations 9 and 10 / no evidence invoices sent / memory stick complaint resolved by Disputes Tribunal / Committee’s decision confirmed but modified to conditionally increase fine / section 211(1)(a)
Complaint / Committee declined to take further action on complaint / conveyancing transaction / complaint lawyer failed to advise on land covenants, did not act in a timely manner and did not promptly address internal complaint / Burgess v Tait [2014] NZHC 2408 / Lawyers and Conveyancers Act (Lawyers: Conduct and Client Care) Rules 2008, rule 3 / rule 3.8 / rule 5.11 / rule 7 / rule 7.1 / HELD / breach of rules 3, 7 and 7.1 / lawyer admitted they failed to advise about land covenant / however, breaches do not call for a disciplinary sanction / no professional standards issue with internal complaint process / Committee’s decision confirmed / section 211(1)(a)
Complaint / Committee declined to take further action on complaint / family proceedings / complaint opposing party’s evidence was incomplete and lawyer provided false certificate / Lawyers and Conveyancers Act (Lawyers: Conduct and Client Care) Rules 2008, rule 2.5 / rule 12 / HELD / lawyer obliged to protect and promote their client’s interests / materials suggest that court was satisfied with opposing party’s affidavit / no evidence of professional standards issue / Committee’s decision confirmed / section 211(1)(a)
Review / Committee found unsatisfactory conduct / estate administration / complaint lawyer administered estate to benefit one beneficiary, and provided beneficiaries with advice when their interests conflicted / fee complaint / Lawyers and Conveyancers Act (Lawyers: Conduct and Client Care) Rules 2008, rule 6 / rule 6.1 / rule 6.1.2 / rule 12 / Hartlepool v Basildon LCRO 79/2009 / Sadler v Public Trust [2009] NZCA 364 / Hansen v Young [2004] 1 NZLR 37 (CA) / HELD / lawyer objectively advised beneficiaries until recommending they obtain independent legal advice / breach of rules 6 and 6.1 / realised estate asset to the benefit of one beneficiary / breach of rule 12 / did not keep other beneficiaries informed of progress on realising estate / Committee’s decision modified to reduce fine, reversed as to fee refund / Committee directed to reconsider whether entire fees fair and reasonable / section 211(1)(a)
Complaint / Committee declined to take further action on complaint / civil dispute / complaint lawyer was incompetent, provided negligent advice, breached duty of care, and provided poor service / fee complaint / Lawyers and Conveyancers Act (Lawyers: Conduct and Client Care) Rules 2008, rule 3 / rule 9 / rule 9.1 / HELD / lawyer provided competent representation throughout retainer / advised on options and kept complainant informed / fees fair and reasonable having regard to relevant fee factors / Committee’s decision confirmed / section 211(1)(a)
Review / Committee found unsatisfactory conduct / relationship property matter / complaint lawyer unnecessarily edited settlement agreement and provided incompetent advice / fee complaint / Property (Relationships) Act 1976 / Lawyers and Conveyancers Act (Lawyers: Conduct and Client Care) Rules 2008, rule 3 / rule 9 / rule 9.1 / Hunstanton v Cambourne LCRO 167/2009 / HELD / breach of rules 9 and 9.1 / significant amount of work billed neither productive nor necessary / little achieved when retainer terminated / unsatisfactory conduct found pursuant to sections 12(a) and 12(c) / Committee’s decision confirmed but modified to reduce fee reduction / section 211(1)(a)
Committee referred conduct complaint to Disciplinary Tribunal / allegation of permitting another lawyer to operate practice using lawyer’s trust account in breach of certificates / FF v Wellington Standards Committee LCRO 23/2011 / Orlov v New Zealand Law Society [2013] NZCA 230 / HELD / matter needs to be considered in forum appropriate for issues / Committee’s decision confirmed / section 211(1)(a)
Review / Committee declined to take further action on complaint / franchise dispute / complaint opposing lawyer falsely issued and improperly served notice of breach, delayed responding, and made personal remarks / fee complaint / Lawyers and Conveyancers Act (Lawyers: Conduct and Client Care) Rules 2008, rule 2.3 / rule 10.2 / rule 12 / Lawyers and Conveyancers Act (Lawyers: Complaints Service and Standards Committees) Regulations 2008, regulation 29 / HELD / complaint about notice of breach is a contractual dispute for the courts, complaints process is not an alternative forum / notice of breach served directly on represented complainant in compliance with exception at rule 10.2.6 / no evidence of disrespectful correspondence / no delay in responding / no special circumstances to inquire into fee complaint / Committee’s decision confirmed / section 211(1)(a)