Review / Committee declined to take further action on complaint / franchise dispute / complaint opposing lawyer falsely issued and improperly served notice of breach, delayed responding, and made personal remarks / fee complaint / Lawyers and Conveyancers Act (Lawyers: Conduct and Client Care) Rules 2008, rule 2.3 / rule 10.2 / rule 12 / Lawyers and Conveyancers Act (Lawyers: Complaints Service and Standards Committees) Regulations 2008, regulation 29 / HELD / complaint about notice of breach is a contractual dispute for the courts, complaints process is not an alternative forum / notice of breach served directly on represented complainant in compliance with exception at rule 10.2.6 / no evidence of disrespectful correspondence / no delay in responding / no special circumstances to inquire into fee complaint / Committee’s decision confirmed / section 211(1)(a)