Complaint / Committee declined to take further action on complaint / preparation of will / administration of estate / complaint lawyer failed to act competently / provide information on services / treat applicant with respect and courtesy / keep applicant informed / fee complaint / Lawyers and Conveyancers Act (Lawyers: Complaints Service and Standards Committees) Regulations 2008, regulation 29 / Lawyers and Conveyancers Act (Lawyers: Conduct and Client Care) Rules 2008, rule 3.4 / rule 3.5 / rule 7 / fees issued two years prior to complaint / HELD / Committee directed to reconsider competence and fee complaints / section 209(1)(a) / lawyer did not keep client’s informed / unsatisfactory conduct / no evidence to support other complaints / Committee’s decision modified / section 211(1)(a)
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