1. Remote participation

Accessibility Support

Remote participation

Overview

Remote participation can allow people to take part in their court hearing without going to the courthouse. This section explains what remote hearings are, how you may join, and what you need to do to get ready.

Important reminders for appearing by Microsoft Teams or by phone for your court matter

You must:

  • not record take photos or videos of the hearing, smoke, use e-cigarettes or vape pens, or eat during the hearing. You may drink water
  • ensure that anyone attending the hearing with you has permission from the court
  • use microphones correctly. Microphones should always be on mute, unless you're giving evidence or if the presiding judge addresses you
  • stay connected to the link during a short adjournment but turn your camera off and mute your microphone.

Your appearance at court may be held remotely using an audio-visual link (AVL), Microsoft Teams (Teams) or other telephone and video-conferencing method as agreed by the court or tribunal. This is called a remote court hearing or conference.

Remote participation

You may need to attend or participate in a court hearing or conference renotely. This means you’ll need to attend via teleconference (phone), Virtual Meeting Rooms (VMR) or Microsoft Teams (Teams).

The judge or court or judicial officer may decide if a hearing (or ‘appearance’) will happen over the phone or by video. This might be due to an emergency event where we can’t use the courthouse, or because it is a matter that doesn’t require parties to attend in person.

You’ll be told by the court if your hearing is happening over phone or video. This will be confirmed in writing by email and will include the date and time of the hearing.

The other court participants, including the judicial officer, counsel, witnesses, victims, central registry officers (CRO) will also attend remotely.

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Improving your internet connection

Remote courts are provided over the internet. To have the best experience:

  • do not use free Wi-Fi as this may not be secure and may have speed and data limits
  • ensure you have a strong signal, if you’re using mobile data.

Let the court know if you don’t have access to:

  • stable and consistent internet
  • a computer with a webcam (either plugged or built into your computer)
  • a phone.

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If you are unable to organise connecting to VMR or Teams, or experience technical issues, contact 0800 COURTS (0800 268 787).

Learn more about remote participation: 

Remote courts information for participants

Rules for remote hearings

The same rules apply to a remote hearing as they would if you were appearing in person before a judge.

You must follow the below rules at all times during the hearing:

  • Follow all instructions from the judge and the court taker/hearing manager
  • Dress appropriately for court, just as you would if you were going to a courthouse
  • No smoking or using e-cigarettes or vape pens
  • No eating
  • Drink water only
  • Sit in a private, quiet space where you won’t be interrupted
  • If using video, make sure your face is well lit and that your shoulders and face are fully visible on the screen
  • You must be by yourself unless the court has given permission to have someone with you
  • Do not record or take photos or videos of the hearing. This means all and any participants must:
    • not record the screen (video) or audio and must not take still photographs. This includes a prohibition on downloading or capturing, by any means, sounds or images from the video feed, whether by software or digital devices, including cell phones, and a prohibition on electronic sharing of any content from the hearing
    • not publish any report of the hearing while it is in progress. This includes publishing material on any social media platform or any other media
    • adhere to court suppression orders. This includes a prohibition on publishing information on social media.

More information about the court rules is available on the Courts of New Zealand website at the following link:

Protocol for Participation in Remote Hearings(external link)

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If you need support

Call us on 0800 COURTS (0800 268 787)